As a medical interpreter in the healthcare industry I am contantly advising providers on the appropriate use of interpreters. One would think that this is something that requires very little thought or even common sense. However, there really are a set of guidelines that providers should follow in order to have a successful and productive encounter with an LEP patient.
While conducting some research I came across this video, titled " 10 Tips for Working with Language Interpreters" Watch this video and take some notes, it will help you during your next interpretation encounter.
https://www.youtube.com/watch?v=cX_krmqsWJ0
We are an LLC based in the Northeast Corridor of the US providing businesses, hospitals, and Interpreter LLC's, with training workshops on cultural diversity, customer service, healthcare interpreter workshops, professional development workshops, and more.
26 August, 2013
17 August, 2013
A Word About Department of Labor Protections for Interpreters
Interpreters who are employees of healthcare organizations are covered by the same labor protection statutes as all other employees, there may be some minor distinctions. Of Course if you are self employed and working as a contracted interpreter you are not. However, employers must comply with Wage and Hour Laws, the Family Medical Leave Act 1992, Americans with Disabilities Act, Civil Rights Act of 1964, and more. In addition, they must comply with some state statutes.
In Massachusetts for instance if you feel that you were discriminated against by your employer you may file a claim with the Massachusetts Commission Against Discrimination. Once your claim is heard and it is determined that you were in fact discriminated against the MCAD will negotiate a remedy on your behalf. However, one always has the right to pursue their case with an attorney specializing in labor disputes. Just because one does not belong to a union does not mean you do not have rights or that someone can violate your rights.
Shortly, you will begin to see more information regarding federal and state agencies that may interest you, my readers, and provide you with valuable information with which all interpreter should be familair with. Regardless of whether you are self employed, full time, part time, or a per diem employee. it is important to understand the labors laws of your state and federal government. For now start with this federal website that covers all federal DOL statutes.
http://www.dol.gov/opa/aboutdol/lawsprog.htm
Meanwhile, if there are any readers out there that have had difficulties on the job while employed as an Interpreter in the healthcare industry, I would like to urge you to contact me at 617-880-9158 to help you determine if you have a case against your employer. If it is determined that you do, then you will be referred to legal counsel to be assisted with your claim.
In Massachusetts for instance if you feel that you were discriminated against by your employer you may file a claim with the Massachusetts Commission Against Discrimination. Once your claim is heard and it is determined that you were in fact discriminated against the MCAD will negotiate a remedy on your behalf. However, one always has the right to pursue their case with an attorney specializing in labor disputes. Just because one does not belong to a union does not mean you do not have rights or that someone can violate your rights.
Shortly, you will begin to see more information regarding federal and state agencies that may interest you, my readers, and provide you with valuable information with which all interpreter should be familair with. Regardless of whether you are self employed, full time, part time, or a per diem employee. it is important to understand the labors laws of your state and federal government. For now start with this federal website that covers all federal DOL statutes.
http://www.dol.gov/opa/aboutdol/lawsprog.htm
Meanwhile, if there are any readers out there that have had difficulties on the job while employed as an Interpreter in the healthcare industry, I would like to urge you to contact me at 617-880-9158 to help you determine if you have a case against your employer. If it is determined that you do, then you will be referred to legal counsel to be assisted with your claim.
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